Shipping & Delivery Policy

Last updated: May 7, 2026

NashaAI is a digital-only service. We do not ship any physical products. All our services are delivered electronically and instantly.

1. Nature of Service

NashaAI provides digital services including AI-powered chat conversations, image generation, and premium subscription features. All services are delivered electronically through our website at nashaai.com.

2. Digital Delivery

Service	Delivery Method	Delivery Time
Free Chat Access	Instant via website	Immediate
Pro Subscription	Activated upon payment	Instant (within seconds)
Premium Subscription	Activated upon payment	Instant (within seconds)
AI Chat Messages	Real-time on website	1-5 seconds per response
Image Generation	Displayed in chat	5-15 seconds per image

3. Service Activation

All paid subscriptions and features are activated instantly upon successful payment confirmation from Razorpay
You will receive access to premium features immediately after payment
No physical shipping or delivery is involved
No delivery address is required

4. Service Availability

Our services are available 24/7, 365 days a year
Services are accessible from any device with an internet connection and a modern web browser
Planned maintenance windows will be communicated in advance when possible
We strive for 99.9% uptime but cannot guarantee uninterrupted service

5. Geographic Availability

NashaAI services are available to users in India and worldwide. However, certain payment methods (UPI, Indian net banking) are available only to users with Indian bank accounts.

6. Delivery Failures

In rare cases where a paid service is not activated after payment:

Check your internet connection and refresh the page
Wait 5 minutes for the payment to be processed
If the issue persists, contact us at [email protected] with your transaction ID
We will resolve delivery issues within 24 hours
If we cannot deliver the service, a full refund will be processed (see Refund Policy)

7. No Physical Products

To be clear: NashaAI does not sell, ship, or deliver any physical goods, merchandise, or tangible products. All products and services offered are purely digital in nature.

8. Contact

For any delivery-related queries:
Email: [email protected]
Website: nashaai.com